Workflow map
Supplier quote, from client request to approved order.
- Client asks for optionsEmail or WhatsApp · Studio manager15 min
- Request quotes from 3 suppliersCopy-paste specs into 3 emails40 min
- Chase repliesAverage 2.4 follow-ups per supplier55 min
- Build comparison sheetRetyped by hand into Excel50 min
- Client approvalSent as PDF, approval lost in email20 min
Bottleneck: steps 3–4 take 61% of the time.